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Terms & Conditions
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Terms & Conditions

These  terms and conditions apply to the use of and orders placed on the website By accessing  this website and by placing orders with Willis Bloom LLP via, you will be deemed to have read, understood and agreed to all terms and conditions as set out below.


  1. Definitions


In these Terms & Conditions, the words and expressions below have the following meanings:

‘Conditions’ means these terms and conditions.

  1. ‘Distance Communications’ means purchases made exclusively via the Willis Bloom LLP website, .

  2. ‘Product(s)’ means any Willis Bloom LLP product(s).

  3. ‘we’, ‘us’, ‘our’ means Willis Bloom LLP

  4. ‘you’, ‘your’ means the customer.


2.  Ownership


  1. The website is an official website of Willis Bloom LLP and the copyright and the database rights are owned by Willis Bloom LLP. The website and all intellectual property rights (including but not limited to rights in the website as a database) in its text, design, graphics and the selection, organisations and arrangement thereof, together with the Willis Bloom trademark and all other trademarks, logos and trade names depicted on the Website belong to Willis Bloom LLP.


3.  Limited Liability & Restrictions


  1. You acknowledge and agree that the material and content contained on the Website , is made available to you for your personal and non-commercial use. Furthermore, you acknowledge and agree that any other use of the material and content of the Website is strictly prohibited and you agree that it is strictly prohibited to (or to assist or facilitate any third party to) copy, reproduce, transmit, modify, publish, display, distribute, commercially exploit or create derivative works of materials and/or content from the Website without our written permission and is a violation of our intellectual property rights.

  2. All of our products are designed for domestic use only. We do not allow our products to be converted into products for the purpose of resale for commercial purposes. This is deemed a breach of our copyright as set out in Point 2.1.


4. Orders


  1. All orders that you place on the Website will be subject to acceptance in accordance with these terms and conditions.

  2. Orders can only be placed via the Website

  3. Please follow the straight forward onscreen instructions taking you through the order process on the Website. By completing the order process to completion, you hereby agree you are offering to buy the Goods at the prices indicated as well as any applicable delivery charges.

  4. Willis Bloom LLP process card payment transactions via a third party payment system. All transactions are processed using a secure server. Willis Bloom does not hold any customer card details and will never pass your details onto anyone.

  5. Completion of the contract between you and us will take place upon dispatch of the products to our carriers unless we have notified you that we have not accepted your order. All products ordered are made specifically to fulfil your order and therefore once we have confirmed your order, it becomes binding. Non-acceptance of an order by us may occur if for example a product is no longer available, we identify a pricing or product description error , we are unable to obtain authorisation for your payment, or if we suspect the order to be fraudulent.

  6. We reserve the right to withdraw any Products from this Website at any time and/or remove or edit any materials or content on this Website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any Product from this Website whether or not that Product has been sold, removing or editing any materials or content on the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

  7. To be eligible to purchase Products from this Website and lawfully enter into and form contracts on this Website under English law, you must be of 18+years of age, register by providing your real name, phone number, email address, payment details and any other requested information, provide a valid delivery address (please note PO Box numbers are not acceptable) and a valid credit or debit card issued by a bank acceptable to us.

  8. All Products ordered are manufactured to your order and therefore are subject to our standard delivery lead-time of 3 weeks from confirmation of acceptance of your order. Should an item be delayed in delivery to you for any reason, we will notify you at the earliest reasonable opportunity. Willis Bloom LLP will have no liability to you for any direct or indirect loss of profits or any other financial loss or damage arising out of defective, damaged, or wrongly delivered goods, orany delay in delivery of Products to you over and above the value of the goods themselves.

  9. Willis Bloom LLP will have no liability to you for any failure to deliver Products you have ordered or any delay in doing so where said failure or delay was caused by any event or circumstance beyond our reasonable control including without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems, failures of sub-contractor transport or network access, flood, fire, explosion or accident.


5.  Samples & Swatches


  1. To help you visualise how our fabrics and wallpapers will work in your home, you can purchase at a nominal cost a wide range of wallpaper and fabric samples from us. Up to four samples can be ordered at any one time. Sample/Swatch orders above this quantity may incur a delivery charge at our discretion.


6.  Our Products


  1. Every care has been taken to ensure that descriptions, measurements, colours and prices are correct on the Website. Many of our fabrics have natural characteristics such as slubs, pile shading or flecking, which make them wonderfully unique. Please ensure that you satisfy yourself that these characteristics are perfect for you. The best way to do this is by ordering sample/swatches as set out in point 5.1.

  2. Due to the limitations of photographic and web processes & computer/mobile phone displays, we cannot be held responsible for any variations in colour that may arise caused by your browser or computer software. Furthermore, there may be variations in our fabrics as natural materials have unique characteristics. No responsibility can be accepted for these variations.

  3. Both fabric and wallpaper are produced to order in batches and there can be slight colour variations from batch to batch. If in doubt, it is safer to order additional fabric or an extra roll of wallpaper to ensure you have enough from the same batch to fulfil your requirements.

  4. As all fabric can be affected by light to varying degrees, we recommend that it is positioned away from direct sunlight to help protect it from fading and premature aging.

  5. Regular cleaning in accordance with the cleaning instructions shown on our website will also prevent dirt prematurely aging or fading your fabric.


7. Cancellations & Returns


  1. By completing the order process on this Website, you are acknowledging and agreeing that all Products are manufactured to your order and are therefore non-returnable.

  2. On delivery, please check the Products carefully for any possible defects.

  3. We take great care and make every effort to ensure our Products reach you in perfect condition. If you believe that any of our Products may be defective or of unsatisfactory quality, please notify us as soon as possible or in any case within a reasonable time of less than 14 days from receipt. This can be done via email:

  4. When contacting us as set out in Point 7.3, please provide us with as much information as possible, including all details of your order, name, address, contact details along with details of your concern. We will respond promptly and issue you with a Returns Number where applicable. Please do not attempt to return Products without a Returns Number as this may delay a satisfactory resolution.

  5. We ask that you take reasonable care of the Products and package carefully when returning to us to facilitate us to investigate your concerns. Return postage is the responsibility of you. We strongly recommend you return items via a signed for delivery method as we cannot be held responsible for any returned items that go missing. Where Products are confirmed as Defective, we will reimburse you for reasonable returns postage costs.

  6. ‘Defective Products’ does not cover wear and tear, neglect, abuse or misuse of your goods, loss or damage, fire, smoke, explosion, lighting, sunlight, infestation by animals or boring insects, theft or loss or accidental damage caused by you or any third party.


8.  Delivery


  1. We use a range of delivery carriers depending on the size, value and volume of the Products you order. As set out in Point 5.1, you may order up to 4 samples with Free of Charge delivery. Delivery charges for your orders are clearly set out on the Website and completion of your order is deemed as acceptance of said charges.

  2. For delivery outside the United Kingdom, please contact us at for delivery charges applicable to your order.

  3. You will be responsible for paying any such sales tax or import duties arising at the delivery destination, as these are not included in the price of the products. Import duty or tax costs will be invoiced directly to you from the courier or an import broker. We recommend you contact your local customs authority to determine a landed cost price prior to placing your order.

9.  Prices


  1. Prices include VAT where applicable and exclude delivery charges unless otherwise stated.

  2. All prices are correct at time of entering but may change due to inadvertent administrative errors or circumstances beyond our control, such as any variations in the rate of VAT. Furthermore we reserve all rights not to process an order where an administrative error on the website results in an incorrect price being applied.

  3. Willis Bloom LLP may not be able to process VAT refunds for international customers.


10. Payment Methods


  1. You may pay using Visa Debit, Visa, Mastercard & American Express. You confirm that the credit or debit card being used by you is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not for any reason, authorise payment to us, we will not be liable for any non-processing of, delay or non-delivery of yourorder .

  2. The total amount you pay is the same regardless of the payment methods used as there are no additional charges for using debit or credit cards.


11.  Website Content


  1. We will take all reasonable care to ensure all details, descriptions and prices of Products appearing on this Website are correct. Although we aim to keep the Website as up to date as possible, the information including Product descriptions appearing on this Website at a particular time may not always reflect the position exactly at the moment you place your order. In addition, we cannot confirm the price of the Product until your order has been confirmed via our Order Confirmation email to you. Please note that in any event that an error is identified, non-acceptance of an order by us may occur, subject to your statutory rights.

  2. We will not be liable if for any reason our website is unavailable at any time or for any period.

  3. For privacy and cookies information, please refer directly to our Privacy and Cookies Policies on the Website.


12.  Amendments to these Terms & Conditions


  1. We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect immediately on the Website and it is your responsibility to read the terms and conditions on each occasion you use the Website and your continued use of the Website shall signify your acceptance to be bound by the latest terms and conditions.


13. Intellectual Property


  1. You recognise and agree that all copyright, database rights, trademarks and all other intellectual property rights in all material and/or content of this Website is owned by Willis Bloom LLP and shall remain at all times vested in us.




  1. You agree fully to indemnify, defend and hold us and our officers, directors, employees, agents & suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs & expenses, including reasonable legal fees, arising out of any breach of these Terms & Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using you shopping account and/or your Personal Information.


15. Liability & Warranties


  1. We shall not be liable for any economic losses (including without limitation loss of profits, revenue, business, contracts, management time, data or anticipated savings) nor for any loss of goodwill or reputation nor for any indirect loss whether arising in contract or tort (including negligence) or pre-contractual or other representations (except for fraudulent or negligent misrepresentation) or otherwise even if advised of the probability of such damage or where it was foreseeable.Except in the event of death or personal injury, in no event shall our liability under these terms and conditions exceed the amount paid or payable by you for the Products. This does not affect your statutory rights as a consumer.

  2. We shall take all reasonable precautions to keep the details of your order and payment secure, except where we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.


16.  Risk & Title


  1. No order is binding on Willis Bloom until we have accepted it via our Order Confirmation email sent to you on the email address you will have provided as part of the order process. All title and ownership of the ordered Products will pass to you from the moment they are dispatched by us to our carriers, subject to you making payment in full for all Products ordered and any delivery charges (if applicable) at the time of completing your order on this Website.


17.  Entire Agreement


  1. You confirm that, in agreeing to accept these terms and conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these terms and conditions and you agree that you shall have no remedy in respect of any representation.


18.  Severence


  1. If any provision contained in these terms and conditions is considered by any court or administrative body of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall not affect the other terms and condition which shall remain in force and effect.


19.  Assignment


  1. You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party without our written consent. We reserve the right to transfer, assign, novate or subcontract any of our rights or obligations under these terms and conditions or any related contract to any third party.


20.  Waiver


  1. A failure by us to exercise or enforce any right conferred upon us by these terms and conditions shall not be deemed to be a waiver of such rights or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.


21. General


  1. The laws of England and Wales govern these Conditions and all disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. Willis Bloom LLP is obligated by law to provide the following information.

  2. The website of Willis Bloom LLP is operated and owned by Willis Bloom LLP.

  3. Our address and all communications can be addressed to us atWillis Bloom LLP, Limes Cottage, Green Road, Horsmonden, Tonbridge, Kent, TN12 8JS.

  4. Limited Liability Partnership registered in England No. OC421713


22. Willis Bloom Staff


22.1 Our staff have a right to work in a non-threatening environment. We reserve the right to refuse any sale of Products, services or contact with any person who displays verbal, physical and/or threatening behaviour towards any of our staff in any form.

Art kids competition

  1. The promoter is: Willis Bloom LLP

  2. The competition is open to residents of the United Kingdom aged 16 years and under.

  3. There is no entry fee and no purchase necessary to enter this competition.

  4. By entering this competition, the parent /guardian is indicating his/her agreement to be bound by these terms and conditions.

  5. Route to entry for the competition and details of how to enter are via facebook, Instagram, google plus, linkedin and

  6. Multiple entries per person are allowed.

  7. Closing date for entry will be 31st  August 2020. After this date no further entries to the competition will be permitted.

  8. No responsibility can be accepted for entries not received for whatever reason and entries can not be returned.

  9. The rules of the competition and how to enter are as follows: Children aged up to 16 years old to create a fabric design and submit their entry to us by post.

  10. The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

  11. The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

  12. The prize is as follows: One winner selected per age group. Winners will be sent a cushion made up in their fabric design.

  13. The prize is as stated and no cash or other alternatives will be offered. The prize is not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

  14. Winners will be chosen by Abigail and Chris Willis of Willis Bloom. It’s our personal opinion and is just for fun folks.

  15. The winner will be notified by private message within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

  16. The promoter will notify the winner when and where the prize can be collected / is delivered.

  17. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

  18. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

  19. The competition and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.

  20. The winners agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.

  21. The winner’s names will be available 28 days after closing date by emailing the following address:          

  22. Entry into the competition will be deemed as acceptance of these terms and conditions.This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Willis Bloom and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at

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